Questions about tHE FLAVOR GANG
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What is the shelf life of the sauces?
Please consume the products within 4 weeks or follow instructions on the packaging.
DO I need to refridgerate the sauces?
We believe best practice is to store unopened and opened bottles in a refrigerator.
Do we ship internationally?
Currently, we do not ship outside the U.S.A and Canada, but it’s something we’re working on!
Do we ship to military bases?
Yes, we ship to USA military bases.
Should I freeze the sauces?
Please do not freeze any of the products
How do I join the team?
This is available in the USA only at the moment.
Who are these sauces and products meant for?
Anyone who enjoys delicious and healthy food.
What sauces are spicy?
a) The Flavor Don sauce is spicy, but when it's used properly (i.e., cooked with), the heat decreases. We recommend ½ – 1 tbsp per serving.
b) The Takeout sauce has some heat but is more balanced with sweetness.
Do I automatically get a tracking email?
Yes, the automated email will be sent from ShipStation.
How do I adjust something on my order like my address?
For email, password, or address changes, please do so within your account. For other questions, please email hi@theflavorgang.com.
My package is lost or damaged. What should I do?
Please connect with your local UPS or USPS. We are not able to support lost packages from the USPS, but Priority Mail does have protection to file a claim. Please first check your surroundings and mailbox before placing a claim.
How should I open the packages?
Our packages may be in polybags, mailers, or boxes. Please do not use box cutters or knives to avoid risking damage to product contents within. Gently tear off tape.
Will you have previous sauces and flavors?
We know you love them; so do we! For our previous sauces, we’ll drop them and make announcements online. Just keep following us! At the moment, to keep up with demand and to provide the best quality and consistency, some items will have limited production runs.
Discount codes
Discount codes cannot be added after.
eChecks
eCheck is an electronic check for payers. These are held up by the bank for 7-10 days before being released.